Q: If I pick up my rentals at your store can I still schedule for you to pick up at the end of the week? 
A: Yes! We are very flexible with pick-ups and deliveries. Please make sure you communicate with our Staff what your plans are.

Q: When does my cedit card get charged? 
A: Your card will be charged approximately two weeks before your arrival date. You will have up to 48 hours prior to your rental date to cancel the order with no penalty. Please see our Terms and Conditions  for further information. 

Q: What do I do if I have mechanical trouble with the bike? (flat tire, broken chain) 
A: All you have to do is contact our staff and we will come and fix your bike or replace it.

Q: What advantage do I have by making my reservation online? 
A: Any type of early registration is treated the same (online, phone, mail or fax). We always reserve our newest equipment for our early reservations. You are also guaranteed that we will have your item(s) ready for you when you get here. Online reservations are very fast and easy. You can view our entire catalogue at your leisure and are not rushed into making a decision. When you get here, you will be able to start enjoying your vaction instead of wasting valuable time deciding on your rental selections.